Help us

We provide this form as a means for you to help make our practice a better place to bring your pet.


























We wish to provide the best quality complete health care for your pet. Please take the time to fill in our form (takes about two minutes to complete) and give us your views on the following:

.

Which practice does this form apply to?

 .

Nine Mile
Ancells
Burghfield
Farnborough

The efficiency and politeness of the person who dealt with your call when you rang the practice:

Excellent
Good
Fair
Dissatisfied

The way you were treated by the receptionist/nursing staff when you arrived:

Excellent
Good
Fair
Dissatisfied

How long did you wait to be seen by the vet?

I went straight through
5 - 10 mins
10 - 20 mins
20 - 30 mins
More than 30 mins

The cleanliness, comfort and lack of odours:

Excellent
Good
Fair
Dissatisfied

The friendliness, patience and politeness of the vet:

Excellent
Good
Fair
Dissatisfied

The way the vet explained about your pet's condition and treatment:

Excellent
Good
Fair
Dissatisfied

I am aware that the practice provides the following:

Two full time Veterinary Surgeons
Operating theatre
Dental treatment with ultrasonic descaling and polishing
Hospitilisation of sick animals with 24 hour nursing care
Blood testing with rapid results
X-ray equipment

A member of staff has given me advice about:

Vaccination
Pet nutrition
Dog training
Worming
Breeding or Neutering
Flea control on pet and in home
Pet insurance

I consider that your practice provides a professional service and represents good value for money:

Yes
Maybe
No

I am likely to return and recommend the practice to my friends:

Yes
Maybe
No

Was there one person in particular that made a difference to your visit to our practice?

Any further comments or suggestions?

What is your name? (Optional)

What is your pet's name? (Optional)